Product Support Specialist
As a company led by women and parents, BridgeCare is dedicated to driving fundamental, systemic changes to make the early childhood education system more equitable and effective. Our platform serves as the cornerstone for realizing the vision of accessible, high-quality Early Care and Education for all. We invite you to join our team as a Product Support Specialist and contribute to our mission of positively impacting families and providers by building a modern, responsive ECE system that prioritizes their needs.
Apply Now- BridgeCare Finance Inc
- MidLevel
- Remote
- Engineering-Software
About BridgeCare Finance Inc
BridgeCare believes in making great technology publicly available, accessible, and easy to use.
We are a small, women-led, hardworking team of technologists who make the system of childcare work. We believe every child should have access to excellent early childhood education, every person should be able to pursue purpose and enjoy family, and every provider should be valued as an educator. The BridgeCare team does this by providing a user-experience-driven technology suite designed to create a functional, effective early childhood education system.
BridgeCare’s software is a white-label data and case management system for government agencies in the Early Childhood Care and Education (ECCE) sector. It is made for organizations that support parents and ECCE providers, primarily licensed childcare and public preschool programs.
What You Will Do
As a Product Support Specialist, you’ll be the go-to person for helping our clients with any technical issues, making sure they’re sorted out quickly and efficiently. You’ll keep them in the loop with clear, friendly communication and keep our product documentation up to date.
Who You Are
You are a software support professional with excellent customer service skills and bilingual fluency. You are highly organized and quick to respond to customers and thrive in fast-paced startup environments.
Benefits
Salary: $75-90k. Salary offers will be based on the candidate’s qualifications.
Remote work, flexible scheduling, customized benefits to meet individual needs.